I had a severe cold with chills, sore throat, sinusitis and persistent cough. At 4am I had a severe coughing fit with great difficulty breathing in. This was very frightening as I have asthma and live alone.
NHS 111 answered my call quite quickly; a very patient, helpful man, David, took my history and directed me to nurse/clinician Margaret Anne. I was impressed by David asking me to confirm he had passed on the correct information, which he had.
Margaret Anne also was patient but concerned and sent paramedics to check me over. Debbie and Stevie arrived within a short time, were calming and reassuring, gave me a thorough MOT, assured me all stats were good and advised to call GP surgery when they opened.
I received a call back from GP nurse practitioner Cathy within 2 hours. She diagnosed nasty viral cough, prescribed meds for sinusitis and recommended increasing asthma meds temporarily.
I'm glad to say I am now much improved; only an occasional cough and asthma meds back to usual level.
Thank you to all for your concern, patience and calming reassurance.
"Thank you to all for your concern, patience and calming reassurance"
About: General practices in Tayside General practices in Tayside NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB
Posted by Hiking woman (as ),
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