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"Terrible worst practice around "

About: Portsdown Group Practice

Worst doctors practice around

Their rules are terrible and putting people's lives at risk, their so called e-consults are a joke, never get back to you when they state, and when they do they just say call the doctors 8am so wasting time, huge joke, they never get back to you, appointments are like winning the lottery, dont bother complaining they send me a copied and pasted reply stating they don't care,

They are seriously putting people lives at risk,

Other doctors around don’t behave in this manners or have these outrageous and ridiculous rules,

When will they be made to do what they are paid to do which is care and look after people,

Sadly the good staff that be work in there are unable to do a good job,

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Responses

Response from Portsdown Group Practice 13 months ago
Portsdown Group Practice
Submitted on 18/03/2024 at 12:20
Published on nhs.uk at 12:20


Thank you for your feedback. I am sorry that this is how you feel about our Practice. I would like to assure you that we listen to our patients and we do all we can to ensure we are offering the best standard of care we can. We answer all complaints that are received after thorough investigation, please do contact us on J82155.complaints@nhs.net to enable us to to this for you and provide a direct response.

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