Care Opinion

Alison has gone above and beyond to support us

Posted By yellowqk58

"Alison has gone above and beyond to support us"

About: Children & younger people's services / Continence Team (CYP)

(as a service user),

I have had support from Alison for over a year and she has been an invaluable support. She has been so kind and caring and not only supported my child but also myself.

She’s always gone above and beyond to support us with continence. Telephoned us when she said that she was going to and made appointments suitable for us as we work.

Alison has really helped us with understanding our child’s issues more and given us practical help and support, and enabled us to get a diagnosis for our child alongside a paediatrician.

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Responses

Response from Tina Hancock, Service Manager, Children and Young People's Services (0-19), Community Health Division 6 months ago
Tina Hancock
Service Manager, Children and Young People's Services (0-19),
Community Health Division

Submitted on 26/01/2024 at 13:45
Published on Care Opinion at 13:45

Dear yellowqk58,

Thank you so much for taking the time to post your experience of the service you received from the continence team. It is very much appreciated.

Alison is an excellent practitioner who always delivers an outstanding service. It is clear in your review that Alison went above and beyond to support your family, providing appointments to fit around your busy life. I am so pleased that Alison has supported you to effectively get the additional support you needed.

All the best to you and your family.

Tina Hancock

Service Manager

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