Care Opinion

They shed much light on the darkest days of our lives

Posted By Caroline927

"They shed much light on the darkest days of our lives"

About: Cameron Hospital / Recovery & rehabilitation

(as a relative),

My husband took ill in October 2023 and was taken to the Victoria Hospital in Kirkcaldy. After a few weeks of investigation, he was transferred to the Cameron Hospital for recuperation. Further complications arose and he was transferred backwards and forwards then eventually back to the Cameron. Sadly, the Cameron was also where he passed away

My family and I cannot thank the staff at the Cameron enough for their care and devotion to not only my husband, but also to our family at such a difficult time. We were allocated a side room and could spend all of those last days and nights with my husband.

The staff went above and beyond to ensure that this time was full of compassion and caring, on a level way beyond our expectations. We have nothing but admiration and total respect for all of the staff who were involved in caring for my husband and looking after our family. They shed much light on the darkest days of our lives and for that, we are eternally grateful. 
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Responses

Response from Lynnette Marshall, Head of Nursing, Community Care Services - Inpatients, NHS Fife 9 months ago
Lynnette Marshall
Head of Nursing, Community Care Services - Inpatients,
NHS Fife

Submitted on 02/02/2024 at 09:53
Published on Care Opinion at 09:53

picture of Lynnette Marshall

Dear Caroline927,

I am so sorry to hear of the loss of your husband this must be a very difficult time for your and your family, please accept my condolences.

Thank you for taking the time to provide such valuable feedback on your experience of Cameron Hospital, I am pleased to read that the staff supported the needs of your family so well. I am sure they will be encouraged to read such lovely feedback.

Take Care,

Lynnette

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Update posted by Caroline927 (a relative)

Thank you Lynnette. In my haste to post feedback for the Cameron hospital, I omitted to mention that my husband was in Balgonie ward. We are forever grateful for everything they did for our family.

Caroline

Response from Vicki Black, Senior Charge Nurse, Balgonie Ward, NHS Fife 8 months ago
Vicki Black
Senior Charge Nurse, Balgonie Ward,
NHS Fife

Submitted on 05/03/2024 at 14:18
Published on Care Opinion at 14:20

picture of Vicki Black

Dear Caroline927, firstly I must apologise for the delay in responding personally to your comments and please accept my condolences.

I would like to thank you for taking the time to leave such lovely words at such a difficult time for you.. I am pleased to hear that you feel our team supported you and your family through this difficult time with care and compassion.

I will ensure the staff are encouraged to read such valuable feedback, thank you again for taking the time to do so.

Take care

Vicki

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Response from Lynn Barker, Director of Nursing, HSCP Nursing Directorate, Health & Social Care Partnership 8 months ago
Lynn Barker
Director of Nursing, HSCP Nursing Directorate,
Health & Social Care Partnership

Submitted on 05/03/2024 at 15:44
Published on Care Opinion at 15:44

picture of Lynn Barker

Dear Caroline927,

I am very sorry to hear about the loss of your husband, sending condolences to you and the family, this will be a very difficult time for you all.

Thank you very much for taking the time to let us know about your and experience of Balgonie Ward, good to hear that you were supported and there was comfort to you all at this time. Take care,

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Response from Lynnette Marshall, Head of Nursing, Community Care Services - Inpatients, NHS Fife 8 months ago
Lynnette Marshall
Head of Nursing, Community Care Services - Inpatients,
NHS Fife

Submitted on 05/03/2024 at 16:47
Published on Care Opinion at 16:47

picture of Lynnette Marshall

Dear Caroline927,

Thank you for confirming it was Balgonie Ward that cared for your husband, we have shared it with the Balgonie Team and I note Vicki has responded on behalf of the team.

Take care,

Lynnette

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