"My Heart Attack"

About: Royal Devon & Exeter Hospital (Wonford) / Cardiology

(as the patient),

In January I was admitted to RD&E with a heart attack which felt like a bad case of Heartburn. I was taken straight to a theatre where the operating team were waiting for me.

The surgeon explained what they were going to do, and once I'd agreed they got on with inserting a stent into my artery. Although they were very professional they were also very friendly and cheerful which puts you totally at eas.

From theatre I was taken through to CCU once again the nursing staff couldn't have been nicer, very cheerful and welcoming once again putting you at ease. You must also praise the backroom staff the cleaners the porters the catering team as well as the people who did the scans all very friendly making what could have been a very stressful event far easier to deal with.

Hospital food tends to get a bad press but I found the meals good and the choice as well

I was then discharged and I think they all deserve the credit for giving me my life back and I would like to thank all and every one of them.

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Responses

Response from Karen Facey, Patient Experience Support, Patient Experience, Royal Devon University Healthcare NHS Trust 7 months ago
Karen Facey
Patient Experience Support, Patient Experience,
Royal Devon University Healthcare NHS Trust
Submitted on 07/02/2024 at 13:10
Published on Care Opinion at 13:10


picture of Karen Facey

Dear lacertahy38

Thank you for taking the time to share your experience at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback.

I am glad to hear you had your procedure so swiftly and hope you are recovering well. I will pass your comments on to the staff in CCU,

Kind comments such as yours are always gratefully received and are an encouragement to staff.

Best Wishes

Karen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by lacertahy38 (the patient)

These days we all seem so quick to complain, and never praise. The staff CCU were brilliant and deserve all the praise.

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