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Dental Care at Glasgow Dental Hospital

Posted By NicM2023

"Dental Care at Glasgow Dental Hospital"

About: Glasgow Dental Hospital and School / Dental

(as a service user),

I have always had severe anxiety around dental environments. I began seeing Beth and her assistant Justine at Glasgow Dental hospital in 2021. I had alot of tears, shaking and tense, rock-like body initially during appointments. However over the duration of treatment I was continuously make to feel at ease and was well informed of the treatment being done at each stage. This has changed my whole mental perception of dental environments and now go to appointments with a drastically reduced anxiety level. The dental work done by the staff mentioned above was tremendous, bringing me to (very happy) tears with so much appreciation. 

The amazing care given should be acknowledged.

Thank you to you both.

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Responses

Response from Fiona Mackenzie, DCP Manager, Glasgow Dental Hospital, NHS Greater Glasgow and Clyde 14 months ago
Fiona Mackenzie
DCP Manager, Glasgow Dental Hospital,
NHS Greater Glasgow and Clyde

Submitted on 15/02/2024 at 15:31
Published on Care Opinion at 15:31

Dear NicM2023,

I am so very happy to read such a complimentary post about your care at Glasgow Dental Hospital.

We appreciate it can be very difficult indeed for some patients who may be upset and worried about accessing dental treatment. Our teams understand how challenging the hospital environment can be for many patients and work very hard to provide care, encouragement and gentle support.

I am delighted to hear that with the help of Beth and Justine you have overcome such a significant level of anxiety. Every patient that takes time to share a positive experience helps so many others who may be struggling to attend because they are feeling apprehensive.

I will ensure your feedback is shared with Beth, Justine and the Restorative team.

I know this will be very much appreciated, thank you.

Kindest regards,

Fiona

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