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Inconsiderate public service

Story from nhs.uk

"Inconsiderate public service"

About: Preston Healthport

Went for blood test at fulwood clinic only to find notice board outside saying we no longer do blood test, nearest one Lytham road. Went there , car park full but eventually managed to find a space.

Went to entrance another sign saying we can't do blood tests as we only have one nurse. Whoever is in charge of this service should consider putting an announcement on the website letting people know about the changes. Is it to much to ask, not everybody has a car and incur costs of taxis and buses.

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Responses

Response from Amy Bond, Patient Experience Manager, Nursing and Quality, Lancashire and South Cumbria Foundation Trust 12 months ago
Amy Bond
Patient Experience Manager, Nursing and Quality,
Lancashire and South Cumbria Foundation Trust

Submitted on 05/04/2024 at 10:54
Published on Care Opinion at 10:54

Hello, thank you for your feedback, it helps us to understand where things are going well and what could be improved. This has been shared with the team. We would like to look into this further for you, and we will need some more information. If you would like to follow this up please contact the PALS and Complaints team on Freephone: 0800 234 6088 or email: pals@lscft.nhs.uk and the team will support you directly.

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