"Made an uncomfortable procedure so much better"

About: Belfast City Hospital / Dermatology

(as a service user),

I attended Wing D Dermatolgy to have a small lump removed from my breast.

I have a phobia of needles and when I expressed this to Dr Graham and her asst nurse they were so comforting and understanding.

I had lots of questions about post op care and they took the time to answer them and not once did I feel I was being rushed. 

They both really did make an uncomfortable procedure so much better. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tracey Gemmell, Service manager, Rheumatology, Dermatology Nephrology & Transplant Services, Royal Victoria Hospital 12 months ago
Tracey Gemmell
Service manager, Rheumatology, Dermatology Nephrology & Transplant Services,
Royal Victoria Hospital
Submitted on 08/03/2024 at 14:02
Published on Care Opinion at 14:02


Thank you for taking the time to provide feedback following your recent care in Wing D, Dermatology Outpatient Department. I will ensure your kind words are shared with Dr Graham and the nursing team.

Tracey Gemmell

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k