Care Opinion

My fathers appointment with Cardiology

Posted By andromedaeq98

"My fathers appointment with Cardiology"

About: University Hospital Hairmyres / Cardiology

(as a relative),

My elderly father got his annual ultrasound of his heart by a lovely lady called Nicola. She was extremely kind and patient and very soft natured. He was so comfortable and she made sure to direct him to be more comfortable. Superb care and consideration and my utmost thanks to Nicola at Hairmyres hospital. THANK YOU!

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 8 months ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 26/02/2024 at 20:13
Published on Care Opinion at 20:13

picture of Lise Axford

Dear andromedaeq98

Thank you for taking the time to write such lovely feedback following your father's annual heart ultrasound. I will ensure your comments are shared with Nicola as she will appreciate your kind words.

Clearly Nicola took care to ensure your father was comfortable and receiving feedback such as yours means a lot to the wider team and of course Bicola herself.

Thank you again and kind regards to your father

Lise

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by andromedaeq98 (a relative)

I’m just happy that I had the opportunity to provide feedback because it’s rare to be able to do so and my father has had numerous positive experiences within the NHS.

I am pleased to hear that Nicola will receive our feedback.

Thank you again!

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