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"Rehab from broken neck"

About: Glenrothes Hospital / Rehabilitation & Recovery Randolph Wemyss Hospital / Assessment and Rehab Centre

(as the patient),

Fell out bed on night and broke my neck, the rehab team from Randolph Wemyss memorial hospital ICT were second to none and irs my pleasure to express my grateful thanks to the RWMH - ICT team plus the physio team at Glentothes Hospital. Both teams carried out their duties in a compassionate and highly professional manner. You all made a very scary experience bearable, thank you all so much.

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Responses

Response from Lynnette Marshall, Head of Nursing, Community Care Services - Inpatients, NHS Fife 14 months ago
Lynnette Marshall
Head of Nursing, Community Care Services - Inpatients,
NHS Fife
Submitted on 28/02/2024 at 20:17
Published on Care Opinion at 20:17


picture of Lynnette Marshall

Dear Mhairiggemini,

I am sorry to hear of your recent fall and I can imagine this was a very frightening time for you. I am pleased to hear your experience of ICT and physio teams in both Randolph Wemyss and Glenrothes were so positive at such a worrying time.

I am sure both teams will be delighted to receive your kind feedback and I will be sure to share it with them.

Thank you for taking the time to provide such valuable feedback and I hope your recovery is progressing well.

Take care,

Lynnette

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Response from Jill Dow, Integrated Community Assessment Support Service Manager, Community Care Services, Health & Social Care Partnership 14 months ago
Jill Dow
Integrated Community Assessment Support Service Manager, Community Care Services,
Health & Social Care Partnership
Submitted on 29/02/2024 at 12:20
Published on Care Opinion at 15:03


Dear Mhairiggemini,

I can only imagine how traumatic this event was for yourself, family and friends and I hope this now finds you in a much better place.

I am delighted to hear you found the ICT staff at RWMH and Glenrothes Physio team both professional and compassionate and that your experience with our services was a very positive one by the sound of it.

thank you for taking time out of your day to provide such kind feedback and I will be sure to pass this on to both teams.

I hope you continue to progress well with your recovery.

best wishes

Jill

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