"Disgustingly poor service "

Was contacted with an appointment only for it to be cancelled a couple of days later...Was told they would arrange another but to contact them a week later if they hadn't been in touch...That was today...On calling them I was informed that the sonographer was in hospital so no appointment at the moment...Then told there would be none in march either...I asked them to just make an appointment with someone else only to be told they only have one provider...I asked how many other places they had tried and it was confirmed to me that not a single phonecall was made anywhere to arrange an appointment...So it now looks like my operation will be cancelled adding probably several more months to the wait in which time my health will deteriorate further...Asked to speak to a supervisor/manager only to have the misfortune of speaking with someone who had no interest in my physical or mental health who surprisingly had no idea how the referral system now works...She tried blaming my GP for sending the referral to a company in Yorkshire rather than one in the Manchester area....She didn't seem to know that GP referrals go to Care Gateway who then place you with a health service provider...Its poor companies and employees with no interest in patients that are causing waiting list problems on top of everything else that is causing them...It'll probably be because of companies like this that I'll lose a number of years off my life because they're only interested in the money they make and not the state of a patient whether it be physical or mental...So in summary if you hear from Yorkshire Health Solutions your first words should be asking for your referral to be placed with anyone else...It will guarantee you get looked after quicker and better