Care Opinion

Hysteroscopy and Mirena Coil

Posted By VTHM

"Hysteroscopy and Mirena Coil"

About: Gynaecology / Hysteroscopy Services

(as the patient),

I was very anxious as had previously had a terrible experience when having a colposcopy.

However, the clinician Dr Youssef  and the two nurses Pam and Marzi in Perth where absolutely incredible. They took such good care of me, really looked after me and put all my anxieties at bay. 

I took gas and air for a part of the procedure. After it all they gave me Ibuprofen and some tea and toast. 

Its given me more confidence in going back for anything further. 

Huge gratitude to you all at the Community Maternity and Woman's Health Unit in Perth Royal Infirmary. 

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Responses

Response from Daisy Brand, Senior Nurse for Gynaecology Services, Gynaecology, NHS Tayside 8 months ago
Daisy Brand
Senior Nurse for Gynaecology Services, Gynaecology,
NHS Tayside

Submitted on 12/03/2024 at 09:32
Published on Care Opinion at 09:32

Dear VTHM

I am sorry to read of the lasting impact that a previous experience within Gynaecology services has had on you but I am really pleased to read how your recent experience under the care of Dr Youssef has rebuilt your confidence.

I am so pleased you felt incredibly well cared for, we want every one of our patients to feel this way. Please be assured that I will share your feedback with Dr Youssef, Pam and Marzi so they know they are delivering good care.

Thank you for taking the time to share your experience.

Best wishes.

Daisy

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Response from Marion Wylie, Waiting List Co-ordinator, Obstetrics & Gynaecology, NHS Tayside 8 months ago
Marion Wylie
Waiting List Co-ordinator, Obstetrics & Gynaecology,
NHS Tayside

Submitted on 12/03/2024 at 09:39
Published on Care Opinion at 09:55

Dear VTHM,

Thank you so much for your positive feed back, we are so happy your experience was much more positive that your Colposcopy appointment. We really do appreciate this much need positive feed back, and I will forward your feed back to our wonderful team in PRI.

Much appreciated

M. Wylie, Waiting List Coordinator for Woman Children and Families

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Update posted by VTHM (the patient)

Thank you so much Daisy, honestly the care, dignity and respect I received was incredible. Huge gratitude to them all, and also apologies for talking nonsense when I was using the gas and air 😊

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