I was scheduled to have an Upper GI endoscopy at NHS Borders Eade Endoscopy Unit. I was nervous about an Upper GI endoscopy after having this procedure several years ago. The Eade Endoscopy Unit staff put me at my ease by sending detailed procedure information in advance and talking me through every step of the procedure on the day.
A detailed discharge information sheet was given after the procedure. The team and their communication throughout was excellent from start to finish. I felt that I was treated as an an individual and that I received person centred care. I would like to thank Sister Henderson and her team for their care
"I received person-centred care"
About: Borders General Hospital / Endoscopy Borders General Hospital Endoscopy Melrose TD6 9BS
Posted by asteropeqz94 (as ),
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