"Overall an excellent service"

About: Omagh Primary Care Complex / Rheumatology Services

(as a service user),

I recently attended an appointment for rheumatology assessment (Hand therapy) and was met by a lovely practitioner named Josephine.

Josephine introduced herself, which although should be standard doesn't always happen, so therefore was impressed from the outset.

Josephine conducted an excellent thorough assessment, was exceptionally knowledgeable, very professional and couldn't have done more to help me with management of long term condition. 

Josephine provided me with aids there and then with all the post assessment advice I would need along with review appointment. 

Overall an excellent service and Josephine was a credit to to the Trust so huge thanks Josephine.

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Responses

Response from Debbie Gallagher, Rheumatology Nurse Specialist, Rheumatology, Western Health & Social Care Trust 3 months ago
Debbie Gallagher
Rheumatology Nurse Specialist, Rheumatology,
Western Health & Social Care Trust
Submitted on 21/03/2024 at 09:25
Published on Care Opinion at 09:25


picture of Debbie Gallagher

Good morning Irehy36,

Thank you for taking the time to post on your recent experience in the OT department.

It is always nice for staff to get such positive feedback. I will forward your story to Josephine. She is very knowledgeable and a valued team member.

Thank you again

Debbie Gallagher

Rheumatology Nurse Specialist

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Response from Western Health and Social Care Trust 2 months ago
Submitted on 18/04/2024 at 15:01
Published on Care Opinion at 16:41


Many thanks for you feedback. Always lovely to hear we are doing a professional job and supporting our patients within Rheumatology Service.

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