Care Opinion

Staff were lovely

Posted By branyr36

"Staff were lovely"

About: Queen Margaret Hospital / Endoscopy

(as the patient),

Had endoscopy. Staff were lovely, made you at ease soon as you arrived. Would gladly go back again.

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Responses

Response from Ann Walker, Charge Nurse, Endoscopy, Queen Margaret Hospital, NHS Fife 9 months ago
Ann Walker
Charge Nurse, Endoscopy, Queen Margaret Hospital,
NHS Fife

Submitted on 19/03/2024 at 14:42
Published on Care Opinion at 14:42

Dear branyr36

Thank you for taking time to feedback about your visit today to our endoscopy unit here at Queen Margaret. I was delighted to read how welcoming the staff were and how this made you feel positive about your visit. Also that the staff put you at ease, for what is an invasive procedure. If the occasion arises that you have to return to us you will be made very welcome. I will pass on your very kind comments to the team.

Wishing you a speedy recovery

Kindest regards

Ann Walker

Senior Charge Nurse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by branyr36 (the patient)

Oh thanks for the lovely reply. Would gladly come back again - best hospital I have been at! Send my gratitude to the staff as well

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