"Poor"

Son has swollen glands, severe headaches and joint pains,has been running temperature. Was admitted last week got discharged on weekend. No improvement, swelling on the face getting worse, walking challenging due to pains, headaches getting worse. Came back to A&E 25.03.24, waiting to be seen by Medics since 19.15hrs its now 2.52am on 26.03.24. We have been next to be seen for the past 4 hours. Child has been on a couch since 19.15, we are getting close to 8hrs and no sign of Medics. Twice nurses came to take obs but not enquire if he require pain relief, so I have to give him medication from home. I am close to just give up but scared that this unexplained swollen glands, severe headaches might be something more serious. Initially they had suspected mumps and/or glandular fever, the test and swab came back negative twice. I am sure the doctors are busy but 8hrs wait is unjustified. It makes the experience horrible.