Care Opinion

I'm not sure she wanted to leave when she was discharged!

Posted By Sarch94

"I'm not sure she wanted to leave when she was discharged!"

About: Royal Hospital for Children and Young People (Edinburgh) / Castle Mey Ward Royal Hospital for Children and Young People (Edinburgh) / Play Services

(as a parent/guardian),

After being on antibiotics for 4 days, my daughter was not getting any better therefore we made the decision to head straight to the sick kids.

When there, we were seen within 5 minutes. They realised my daughters oxygen levels were low so we got straight into a room where the nurses carried out bloods /x ray and my daughter was put on some oxygen.

Turns out she had a really bad chest infection and shadow on her lung therefore she needed to be admitted into the Castle Mey ward.  The process was extremely quick and all the nurses were great.

Within the first day my daughter found the playroom within the ward. Have to say I was very impressed and my daughter absolutely loved it in there. She was in the playroom everyday out of our 4 day stay and there was always something new for her to play with. 

She absolutely loves her colouring in and crafts and everyday there was a something new out for her to do- she loved making the Easter bonnets. Having the playroom made our stay so much easier as it passed the day and didn't feel like I had to keep her amused. I also liked the fact that even though it closes at 4.30 pm, you can still access to take some toys back to the room. The lady who looks after it was very helpful and she keeps the place extremely clean- always seen her sanitising all the toys. 

We also went to a theatre/story telling show put on in the main atrium which got us out the ward for a bit and also liked the hub where she could do crafts and mum and dad could get a coffee!

It was a stressful stay as never nice to see your child ill, but my daughter absolutely loved all the playing and I'm not sure she wanted to leave when she was discharged!

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Responses

Response from Margaret McEwan, Play Services Co-Ordinator, Play Services, Royal Hospital for Children and Young People 3 months ago
Margaret McEwan
Play Services Co-Ordinator, Play Services,
Royal Hospital for Children and Young People

Submitted on 03/04/2024 at 13:06
Published on Care Opinion at 13:06

Dear Sarch94,

Thank you very much for taking the time to post your story. I am sorry that your daughter was ill but I'm glad that she found lots to do whilst she was in hospital. I'm glad that she enjoyed the Easter activities in the ward as well as those organised by our charity the ECHC in the Atrium and in the HUB.

I will make sure that Katie from the play team sees your comments as well as the rest of the ward staff in Castle Mey.

Thanks again and take care

Margaret McEwan

Play Services Co-ordinator

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Response from Lorayne Duthie, Senior Charge Nurse, Medical Paediatrics, Royal Hospital for Children and Young People, NHS Lothian 3 months ago
Lorayne Duthie
Senior Charge Nurse, Medical Paediatrics, Royal Hospital for Children and Young People,
NHS Lothian

Submitted on 03/04/2024 at 15:13
Published on Care Opinion at 15:14

Dear Sarch94,

Thank you kindly for posting your story.

I am sorry your daughter was unwell and spent some time in hospital but glad to hear whilst being admitted that the process was quick. I hope all is well now.

I'm delighted to hear your daughter was able to access the playroom and had alot of fun activities to keep her occupied during your stay.

I will certainly pass on your kind words to the nursing staff and to Katie, our play assistant.

Thank you again.

Lorayne Duthie

Senior Charge Nurse

Castle Mey

RHCYP

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