Care Opinion

Clinical Diagnostic Unit Queen's Hospital

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"Clinical Diagnostic Unit Queen's Hospital"

About: Queen's Hospital (Romford)

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I am writing to say just how impressed I was with the very caring and reassuring Staff of the CDU. I underwent both colonoscopy and gastroscopy on Saturday 2nd November 2013. The whole team provided a professional, friendly service to me and my relatives. We had all our questions answered thoroughly. I was put at ease during what could have been a very uncomfortable procedure, for a gentleman of 80 years of age!. Please express my sincere thanks to all involved that day. In particular , the Staff Nurse who discharged me..

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Response from Queen's Hospital 11 years ago
Queen's Hospital

Submitted on 24/12/2013 at 10:18
Published on nhs.uk on 25/12/2013 at 03:00

Thank you so much for leaving this comment. I am delighted that you were treated so well in our Clinical Diagnostic Unit. I know it can be a worrying and uncomfortable experience, so am particularly pleased that our staff put you at ease and supported both you and your family. I will pass on your thanks to the staff involved. Yours sincerely, Flo Panel-Coates Director of Nursing

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