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Appointment with urgent care doctor

Posted By Hapkh66

"Appointment with urgent care doctor"

About: Dalriada Urgent Care

(as a service user),

I've not been feeling well for a few days and having asthma I'm always wary of my breathing.

My chest was wheezy and I called dalriada. I received a very quick call back from a gp asking appropriate questions who then offered me an appointment in the urgent care at the hospital.  

I was seen with 10 mins of my appointment and on my way with medication shortly after. 

Excellent service from all the staff including the lovely clerical staff at the desk. 

Thank you

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Responses

Response from Janet Shields, Complaints Manager, Governance, Dalriada Urgent Care 11 months ago
Janet Shields
Complaints Manager, Governance,
Dalriada Urgent Care

Submitted on 07/05/2024 at 09:31
Published on Care Opinion at 09:31

Dear Hapkh66

Thank you so much for expressing thanks and gratitude for the care and attention you received from the staff in Dalriada Urgent Care.

It is often negative feedback that organisations such as us receive. Therefore, I am extremely grateful for your correspondence and hope that should you require to use Dalriada Urgent Care in the future you will receive the same quality standard of care that we aim to provide.

Thank you once again.

Janet Shields

Governance Lead

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