"I felt supported, engaged and encouraged"

I recently attended an Appointment at Bideford Specialist Physiotherapy, the problem being my left Knee and its deterioration over the last 2 - 3 years. The attending Specialist Physiotherapist was Laura, whom was accompanied by a student Physiotherapist..

The student asked my permission to take a medical history, after identifying who I was.

The student took the lead with Laura supervising and intervening appropriately.

They both evidenced empathy and understanding, and the history taken was very detailed with checks on my diagnoses and various medication.

This was a very constructive appointment with focus on ways to help me cope with the deteriorating knee problem and with intention to try and strengthen all muscles surrounding the Knee and right upper leg which was obviously weaker.

The patient/ therapist relationship progressed well, information exchange both parties. I felt supported, engaged and encouraged.