An elderly relative attended the Oral Surgery Department at Dundee Dental Hospital for a biopsy appointment. She was looked after so well by Dr Shepherd and two dental nurses Carolyn and Ashley.
My Aunty felt a little bit unwell following the procedure and as I also work at the site I was able to transport her home in a private vehicle as opposed to her travelling home on public transport. My Aunty remarked how wonderful this team had been in looking after her making sure from the start to the finish of her appointment she felt cared for and looked after.
Two days after her procedure my Aunty had cause to contact the department to discuss a post operative issue she was experiencing and was offered a same day appointment to visit the department again to review her condition and provide reassurance that all was well.
I just want to send my personal thanks to the team for an excellent display of high quality patient care
"Outstanding care shown to an elderly relative"
About: Dundee Dental Hospital / Oral Surgery Dundee Dental Hospital Oral Surgery Dundee DD1 4HR
Posted by Wenbs75 (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Pauline Maillou