"Antanental triage waiting hours and no doctors…"

About: Croydon University Hospital

I gave a birth 3 weeks ago and since then had a big pain above my wound. I had ultrascan today at 3pm and was told that there is fluid above my wound and should speak with antanental team what to do. I went to antanental department and waited there 5h with my 3 week old baby. No doctor has seen me. No one was even able to give me any approximate time. I kept asking for an update every hour but the midwifes said no doctors have been available for all this time. After 5h one doctor came to tell me she will start seeing people but not in the order they came but risk order which means I am not at risk and there are several women to be seen before me who came hours after me. I appreciate that other people nay have worse conditions but at least at A&E you have some sort of order and can manage your expectations, whereas at triage no one cares and you have no idea if you need to wait 1h, 5h or 10h. Aftee 5h I just gave up and left and haven't received any help or advice. 5h waiting for nothing. Zero empathy.

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