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"Dusappointment"

I had a good experience ending in November 2023. This time I was shown 4 exercises which I do at my exercise class. given a sheet of exercises and told to go home. When I mentioned my tingling feet it was just ignored. This was at Park centre in St Neots the same place and physiotherapist I had successfully seen before.

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Response from Circle Bedford Msk 4 months ago
Circle Bedford Msk
Submitted on 06/12/2024 at 18:47
Published on nhs.uk at 18:47


Hello.

Thank you for sharing your feedback about your recent experience at Circle Integrated Care – Bedfordshire. While we’re glad to hear you’ve had a good experience with us in the past, we’re sorry to hear that your most recent visit did not meet your expectations.

Your concerns about the tingling in your feet are important, and so we regret that they were not addressed during your appointment. We’d like to assure you that your health and well-being are our top priorities. If you’re open to it, please contact us directly using this email address circle.integratedcare.pals@circlehealthgroup.co.uk.

It would help if you could include your full name, date of birth and postcode which would be used by the appropriate team to locate your notes. Please include “RE: NHS Review” in the email subject line.

Thank you again for bringing this to our attention.

Kind regards.

Circle Integrated Care – Bedfordshire

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