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"Dermatology Department Review"

About: Colchester General Hospital

The receptionist was polite, helpful & approachable, she found time to answer queries from other patients & give directions to those who were lost. A very caring, kind, calm lady who clearly is an asset to the Department & hospital Trust.

The nurse practitioner & consultant were very calm, professional & knowledgeable. I received treatment in a timely manner, clear explanations, & there were opportunities given to ask questions. I was treated with dignity & respect.Certainly a 10 out of 10 experience !

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Responses

Response from Steve Bruce, Patient Experience Lead, East Suffolk and North Essex Foundation Trust 11 months ago
Steve Bruce
Patient Experience Lead,
East Suffolk and North Essex Foundation Trust
Submitted on 09/05/2024 at 11:16
Published on Care Opinion at 11:16


Many thanks for taking the time to leave your kind words which I have passed onto the matron for dermatology to share with her team who will be pleased to see how their actions had such a positive impact on your overall experience and care. Thank you

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