"Hip School"

About: Northern General Hospital / Trauma and orthopaedics

(as the patient),

I am waiting for a new hip and I am in agony. I am trying to stay in work but it's so incredibly hard. I have other disabilities and the length of time it is taking to get this operation done is having such a serious adverse impact on my health. The issue I want to talk about today is about this new additional layer that seems to have been introduced. 

I was told I had to attend this prior to my operation. Due to how poorly I am waiting for this operation, this added a huge amount of stress to my already difficult situation. I was out in a hot room with around 20 other people which I was most unhappy with as I have been trying to stay safe in prep for my op. 

The main thing that I want to say is that I found the entire experience was patronising and a waste of time. 

I envisaged that I would be learning all about how to look after the new prosthetic but it wasn't that at all. It was a repeat of everything that is in the admissions leaflet. 

I don't need to be told to get my shopping in or change my bed before an operation. Everything that was said is given to us in a leaflet. 

What would have been more beneficial would be to actually give information on what to do and not to do after an operation. 

I found the whole experience of having to get help to get there and physically getting to the hospital quite horrendous. 

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Responses

Response from Sheffield Teaching Hospitals NHS Foundation Trust last month
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 30/05/2024 at 11:05
Published on Care Opinion at 11:05


Thank you ever so much for taking the time to share your feedback about your recent experience of our services. We are very sorry to hear that you did not find the joint school presentation informative. Joint school attendance has been shown to result in improved functional outcomes and a reduced length of stay for patients and therefore is considered an important part of our pre-operative care.

The content is pitched to varied audience and covers a lot of information. Not all patients are able to fully absorb the information in the booklets prior to surgery and we do advise that the information is a reiteration of this. It also provides a forum for clarification and for patients to ask questions. Our aim is to make sure everybody is prepared fully for their surgery and discharge home. The care and movement of the prosthetic joint post operatively, is given on an individual basis as our patients have different mobility needs and so this is not covered generically during the session.

We would like to take this opportunity to wish you all the best with any ongoing care and treatment.

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