Care Opinion

Superb nursing care during overnight stay for biopsy

Posted By Cruise Traveller

"Superb nursing care during overnight stay for biopsy"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

I would like to thank the following nurses for the superb care I received during a recent 23-hour stay at Queen Margaret Hospital in Dunfermline, Fife.

Dawn, Karen and Jen were true professionals and I commend their diligence in keeping me comfortable and informed at all stages during my stay. I was also impressed at their experience and knowledge of all aspects of urology pertinent to my proceedure.

Nurses

Nurses


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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 4 months ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife

Submitted on 10/06/2024 at 10:52
Published on Care Opinion at 10:52

picture of Siobhan Mcilroy

Hi Cruise Traveller

My name is Siobhan McIlroy and I am the Head of Patient Experience. NHS Fife welcomes all feedback, so thank you for taking the time to post on Care Opinion. I am sorry for the delay in you receiving a response.

I am so pleased that you had a positive experience during your hospital stay in the Queen Margaret. It is great to hear that Dawn, Karen and Jen helped to make you feel comfortable and well informed. I am sure they will be delighted with your feedback.

I hope you are recovering well.

Thank you again for sharing your story, best wishes and take care, Siobhan

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Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 4 months ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife

Submitted on 10/06/2024 at 12:55
Published on Care Opinion at 12:55

picture of Nola Cassidy

Dear Cruise Traveller

Thank you for taking the time to share feedback, it is great to see that the staff you mentioned were true professionals and kept you well informed and comfortable during your overnight stay. I will be sure to share your very kind words with the team who will appreciate them very much

We hope your recovery has gone well, best wishes

Nola and the Day Surgery Team

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