Care Opinion

Heart condition

Posted By Dis61appointed

"Heart condition"

About: Chesterfield Royal Hospital / Cardiology Northern General Hospital / Cardiology

(as a service user),

Nothing! I was told that I needed a triple bypass op+ then several days later that it couldn't be done. Staff were unconcerned about my personal circumstances and did not offer alternative assistance. Against my principals, I undertook a private consultation as I am struggling to manage my life and am now being offered treatment

I feel very angry with the NHS I feel abandoned by those who have the power to help.

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Responses

Response from Sheffield Teaching Hospitals NHS Foundation Trust last month
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 29/05/2024 at 11:49
Published on Care Opinion at 11:49

Thank you ever so much for taking the time to share your feedback and we are really sorry to read that you have felt unsupported and not been offered the treatment that you were initially advised you would need. This must be very frustrating and we are sorry that you feel disappointed with the service you have received.

In order for us to be able to investigate this matter and provide you with more information about your referral and treatment options, please contact our PALS team on 0114 271 2400 or by emailing sth.pals@nhs.net. The PALS team will ask you to share some personal details in order for us to investigate this matter for you.

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