"Difficulty getting appointments"

About: Glenfield Hospital / Cardiology The Limes Medical Centre

(as the patient),

Peripheral arterial disease, legs, hips, testicals lower chest all filled with fluid, 12 steps out of breath, couldn't bend, Michelin man, got pneumonia. At hospital I saw heart doc. I was told I nearly died, put me on water pills. Fluid went in 48 hours.

It felt like 2 years of pure hell, and not one doctor picked up what was happening.

2 years of asking for medical change to be looked at, and rebuffed. Now at limes medical,... It feels almost impossible to see same doctor, I think that's just bad medical practice, almost no diabetes care, drugs. It feels like a headache to obtain call and I have been told they are busy, no appointments available, but when I drive there and 2 cars in carpark, and with seemingly waiting rooms empty.

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Responses

Response from Communications Team, University Hospitals of Leicester NHS Trust last month
Communications Team
University Hospitals of Leicester NHS Trust
Submitted on 19/08/2024 at 16:03
Published on Care Opinion at 16:03


picture of Communications Team

Hello

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences at our hospital.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Advise and Liaison Service (PALS) who will be able to fully investigate this for you.

You can contact PALS using any of the following methods:

Free phone line: 08081 788337 (Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Email: pals@uhl-tr.nhs.uk

Alternatively, you can fill out an online contact form on our website here: Patient Advice and Liaison Service (PALS) (leicestershospitals.nhs.uk)

Kind regards,

The Communications Team

Leicester’s Hospitals

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