Care Opinion

I felt I was in capable hands

Posted By saintees1884

"I felt I was in capable hands"

About: Glasgow Royal Infirmary / General Surgery (wards 63, 64, 65, 66,& 67)

(as a service user),

I had a recent stay at Glasgow Royal Infirmary for an operation for a large liposarcoma with a lengthy post operative stay in HDU (ward 65).

I am very grateful for the care that I received, it was a very challenging time for both myself and my family and we are all very grateful for the support that we received from the entire team.

I would like to give special thanks to Mr Chong & Ms Quinn who were part of my surgical team and for their expertise in what I believe was a very challenging and lengthy procedure.

I would also like to thank Jane, clinical nurse specialist, for her valuable support for myself and my family. The staff in HDU were all exceptional in their care and support despite several setbacks.

I am pleased to say that I am progressing well at home and am getting stronger each week. The staff are all a credit to the NHS and they definitely made me feel that I was in safe and capable hands.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 4 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 30/05/2024 at 13:31
Published on Care Opinion at 13:31

picture of Kevin Torbet

Dear saintees1884

Thank you for sharing your recent experience at Glasgow Royal Infirmary. We are delighted to hear that you received such comprehensive and compassionate care during your operation and subsequent stay in the High Dependency Unit.

Your appreciation for Mr Chong, Ms Quinn, and the entire surgical team, as well as Jane, our clinical nurse specialist, has been passed along to them. They are all incredibly pleased to know that their expertise and support made such a significant difference during what was undoubtedly a challenging time for you and your family.

It is wonderful to hear that you are progressing well at home and gaining strength each week. Your kind words are a tremendous encouragement to our staff and reinforce our commitment to delivering the highest standards of care.

Kind regards

Kevin

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