Text size

Theme

Language

"Waste of time"

About: Rosedean Surgery

Like all recent reviews find surgery has gone down hill drastically. Impossible to get through on phone, no help from reception, if you can talk to anyone. Had a dry cough for weeks, wheezey chest and breathlessness, after hour and half on phone no contact, went to surgery eventually got phone consultation, waited in no call. Went back and got apointment with practice nurse eventually. Very nice, but not very helpful. More pills, still have symptoms but can't get any appointments. Pharmacy keeps changing opening times, now closed longer than open. 7 days order time? really?. Doctors non existent, or they are suffering from some shyness disease as they don't want to see anyone. Been with practice for 12 years and it used to be the best, friendly very professional and efficient, staff were great. Sadly not anymore. Now you are made to feel as if you've got a nerve to ring up for help with some illness. "A phone consultation in 4 weeks time" excuse me I'm ill now!

If you look at the good reviews they all appeared before the end of last year. What's changed?

Just hope those in charge can sleep well at night, like many others registered at Rosedean I cant.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››
Opinions
Next Response j
Previous Response k