Care Opinion

What an amazing consultant and team

Story from nhs.uk

"What an amazing consultant and team"

About: Northern General Hospital

I attended cardiology today. From my very first interaction with the lady on reception to all those that I saw and especially my consultant the service I received was absolutely outstanding. They were all extremely kind, polite and well mannered. Treated me with respect. The department was immaculately clean. I was seen exactly on time. Was greeted by smiles from everyone. I must say my consultant was an absolute delight. His sense of humour, kindness and level of patient care was second to none. He explained everything to me very clearly and explained the next steps. He made me feel at ease and I feel completely safe in his hands. I cannot thank him and the team enough for the care I received today. I'm very grateful. What an amazing place. 10/10

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Responses

Response from Sheffield Teaching Hospitals NHS Foundation Trust last month
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 29/05/2024 at 11:57
Published on Care Opinion at 11:57

Thank you ever so much for taking the time to share your feedback about your recent positive experience at our hospital for your cardiology care. We are really pleased to read that all staff were kind and professional, and that your appointment was on time and that you were given information and an opportunity to ensure that you knew everything you wanted and needed to know regarding your treatment.

Thank you again for your lovely comments and we will ensure that your feedback is shared with the cardiology team.

We would like to take this opportunity to wish you all the best with any ongoing care or treatment.

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