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They all went above and beyond

Posted By wezennx64

"They all went above and beyond"

About: The Ulster Hospital / Emergency Department The Ulster Hospital / Paediatric Day Patient Ward

(as a parent/guardian),

My daughter was admitted to the Craig Ward at the ulster hospital in April after attending A&E.

I couldn't have been happier with the care she received by all the staff. She was admitted on the eve of her birthday, and when she was discharged the next day, the staff got her a lovely birthday present.

They all went above and beyond. Thank you to you everyone.

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Responses

Response from Emma Service, Ward Sister, Paediatric Day Patient Ward, South Eastern HSC Trust 10 months ago
Emma Service
Ward Sister, Paediatric Day Patient Ward,
South Eastern HSC Trust

Submitted on 31/05/2024 at 11:37
Published on Care Opinion at 11:37

Hi wezennx64

Thank you for taking the time to tell us about the experience you and your daughter had in Craig Ward.

I am so pleased to hear that you were happy with the care your daughter received. I'll be sure to pass on your feedback to the team.

I'm glad she enjoyed her birthday present, I hope she had a lovely day and that she's on the mend now.

Many thanks

Emma

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Response from Jennifer Nicholson, Lead Nurse - Emergency Care, Emergency Medicine - A&E, South Eastern Health and Social Care Trust 10 months ago
Jennifer Nicholson
Lead Nurse - Emergency Care, Emergency Medicine - A&E,
South Eastern Health and Social Care Trust

Submitted on 31/05/2024 at 16:17
Published on Care Opinion at 16:17

Hi wezennx64

Thank you for telling us of your experience of your daughter when in the Emergency Department. We appreciate your kind comments and delighted to hear you were happy with the care she received.

Belated happy birthday to your daughter from the ED staff. I hope she is recovering well.

I will share your kind comments with the staff.

Kind regards

Jenny

ED lead nurse

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