"The whole experience was first class."

I was booked for a procedure at Glasgow New Victoria hospital. The whole experience was first class. From pre op assessment, through to my check-in, op, to aftercare I received excellent attention from every member of staff. So often this is not the case.

I had to use the private system 3 years ago due to NHS waiting times, for the same procedure, and this latest time, the hospital care was just as good if not better. I did have to wait a long time for my op, but I understand why, and this is no reflection of the medical staff. 

I continue to stand with our NHS. I will support it, and it’s legendary staff in any way that I can. I recognise that my vote at the ballot box counts more than ever before. I will support junior doctors and all of the NHS staff.

Too many people to thank, and I can’t remember all of their names, but know that everyone showed kindness and professionalism that is world class, under very challenging circumstances. I would like to mention two people

1. Leigh, the Health Care Assistant at my pre op blood test. Despite being recently qualified she is just exceptional.

2. My consultant and his urology team. Mr Eronini’s experience, professionalism and compassion gave me great peace of mind ahead of the op. He listened and that was evident from our conversation pre and post op.

I am truly grateful