This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

People kindness

Posted By cafejf95

"People kindness"

About: Western General Hospital / Edinburgh Breast Unit Western General Hospital / Radiology

(as a service user),

I'm coming from the 2nd time to the Breast Clinic, I'm a really anxious person and every time it's stressful, I had cysts in both breasts but this time I developed a lump really painful so I went to my GP and she for my history referred me to the Breast Clinic.

Since the arrival the kindness and understanding of all the staff is really reassuring and calming, make you feel comfortable even in this stressful and worried time when you don't know what is gonna happen with your health, but honestly even in the worst case scenario thinking this is the people who is going to take care of you is comforting.

So thanks because humanity matters and is so good to see that is not loss in the medical practice.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Emma Childs, Clinical Breast Nurse Practitioner, Breast Unit, Western General Hospital 3 weeks ago
Emma Childs
Clinical Breast Nurse Practitioner, Breast Unit,
Western General Hospital

Submitted on 06/06/2024 at 13:01
Published on Care Opinion at 14:20

Dear Cafejf95

Thanks you so much for your lovely feedback. Its really appreciated and I will enjoy sharing this with the team.

Very Best Wishes

Emma Childs, interim Nurse Consultant

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Leanne Boddie, Team Lead Radiographer, Radiology, Western General Hospital 3 weeks ago
Leanne Boddie
Team Lead Radiographer, Radiology,
Western General Hospital

Submitted on 06/06/2024 at 15:19
Published on Care Opinion at 15:46

Dear Cafejf95

Thank you for taking the time to leave such positive feedback. I am so glad to hear that all staff made you feel comfortable and hopefully made a stressful situation more bearable.

I will pass your kind comments onto the team who strive to do the best for every person we see in our department.

Kind Regards

Leanne Boddie, Team Lead Radiographer, Mammography

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k