"17.00 "

About: Whitworth Hospital Whitworth Hospital Matlock DE4 2JD

Posted via nhs.uk last month

Felt like I’d been patronised when seen by the nurse Practitioner. Been in pain and wanted some compassion even though they’ve was,not able to prescribe me anything . Didn’t like how she made me feel and said to me im sorry you’re disappointed ????? All I wanted to see if they could give me anything to make feel better after two weeks off pain . Totally no life skills in dealing with patients who have a low pain threshold and been through cancer.

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Derbyshire Community Health Services

Submitted on 23/07/2024 at 14:35

Published on Care Opinion at 14:35

Hello,
Thank you for taking the time to provide feedback on your experience at Whitworth Hospital, Urgent Treatment Centre. We are very sorry to read about your poor experience. This is not our usual standard of care and we would like to reassure you we have taken your comments very seriously. Your comments will be reviewed by the Service Manager and where possible, appropriate actions will be taken.
However, we would welcome the opportunity to look into your concern further and respond to you directly. If you would like to take this option, please do contact the Patient Experience Team on 01773 525119 or email DCHST.PatientExperienceTeam@nhs.net.
Thank you
Patient Experience Team
Derbyshire Community Health Services

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