Care Opinion

Good communication

Story from nhs.uk

"Good communication "

About: E12 Health

My elderly mother has dementia and my father is her main carer. I currently am responsible for helping them manage health and wealth. The surgery have me down as first point of contact and are very competent at keeping me updated with regards to treatment and medication

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Responses

Response from E12 Health 3 weeks ago
E12 Health

Submitted on 24/06/2024 at 13:01
Published on nhs.uk at 13:01

Dear Jacqueline,

Thank you for your positive feedback and for sharing your experience with us. We understand the importance of clear communication, especially when managing the health of a loved one with dementia.

We're glad to hear that you find our practice competent in keeping you updated regarding your mother's treatment and medication. Ensuring effective communication and support for caregivers like yourself is important for us.

If there is anything more we can do to assist you and your family, please do not hesitate to reach out to our Patient Care Team. We are here to provide continued support and care.

Thank you once again for your kind words and for entrusting us with your mother's healthcare.

Church Road Health

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