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"Supported me and my family during the most difficult time"

About: Victoria Hospital / Urology

(as the patient),

I wanted to send a letter to thank a few people who supported me and my family during the most difficult time. From the highly skilled and friendly diagnosis team members (who unfortunately I cannot remember their names, as this was a blur of a time), to specialist nurses during and after surgery, Lauren, Audrey and Jane.

Sincerely to Dr Al-Shammary, who really was the best doctor that I've come across in any situation. He was really helpful, knowledgeable and answered all our questions until we understood what lay ahead. Further, the day of the operation, and after, was just superb in making me feel at ease in a very uncertain time.

The anaesthesiologist who worked with my case was also fantastic, and put a lot of effort in to accommodate my medical history, truly amazing for people to care that much for a stranger. 

The urology ward was very patient and helpful for my short stay there after my operation. I liked the food, not all my fellow ward fellas did, but that stay made me start eating peas :). 

Jane visited me the day before I was released, and this lifted my spirits in a world where so little is done for one another.

Thank you for the great (sincere and skilled) team members that supported me and my family. I sincerely hope all are praised for being such lovely human beings to continue their good work.



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Responses

Response from Audrey Duncan, Staff Nurse, Urology Cancer Service, NHS Fife 10 months ago
Audrey Duncan
Staff Nurse, Urology Cancer Service,
NHS Fife
Submitted on 14/06/2024 at 08:07
Published on Care Opinion at 08:52


Dear hawkhy43

Thankyou for your very kind feedback. It,s lovely for us to know that we have made a difference to your journey. I will pass your response onto the rest on the team and wish you well in your ongoing recovery

Many Thanks

Audrey

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