"Marvellous help and support from SLT"

About: Ninewells Hospital / Speech & Language Therapy - Ninewells

(as a service user),

I self referred to the SLT team in Ninewells on the advice of a friend with a medical background (now retired).  I had suffered a head injury while holidaying abroad and, after six months of recovery it was clear that I had been left with some residual memory and communication issues.  Although these weren’t profound, I was finding them difficult to deal with on a day to day basis and wasn’t sure how to seek assistance.  My friend suggested that the SLT team might be able to provide guidance and perhaps even an action plan to give me the best chance of a good long term recovery.  

After checking the SLT website I emailed the team and was surprised to get a lovely call from a speech therapist, Jaclyn, the very next day.  Jaclyn, besides being friendly and reassuring, quickly arranged an appointment for me to come and see her.  I’ve just been for that appointment and am hugely impressed by the warm, supportive and highly professional way I’ve been treated.  Jaclyn has put a therapy plan in place and will be contacting other departments that might also lend assistance.  I am so grateful to have been picked up by the SLT team and feel like I’m in very safe hands.  Huge thanks to Jaclyn and the team for your help and compassion.  

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Responses

Response from Fiona MacAulay, Clinical Lead, Speech & Language Therapy, NHS Tayside 2 weeks ago
Fiona MacAulay
Clinical Lead, Speech & Language Therapy,
NHS Tayside

Speech & Language Therapist

Submitted on 27/06/2024 at 10:17
Published on Care Opinion at 10:17


Dear PuigMajor

Thank you for taking the time to write about your experience with Speech and Language Therapy.

I am was sorry to hear about your head injury but delighted that the support you have received from Jaclyn has been helpful and reassuring. I hope that now you have a therapy plan and are in contact with the right teams you continue to improve and feel supported during you recovery,

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