Care Opinion

I was so grateful for their patience and understanding

Posted By Den64

"I was so grateful for their patience and understanding"

About: East Kilbride Locality Support Service / Treatment Room (East Kilbride)

(as the patient),

I had a hernia operation and was due to remove my dressing but being a big wuss I was scared to do it myself.  When I went to the health centre for a blood test I asked  the nurse if she could remove it for me. 

I was under the impression that nurses did the blood tests but it is phlebotomist job so she was not allowed to remove my dressing.  Before doing the blood test she went out the room and returned  a few minutes later with a nurse to removed the dressing which turned out to be painless due to her expertise.  The blood test was also painless.  I was so grateful for their patience and understanding with me.  

I have been lucky in life and never needed a lot of medical treatment.  So a big thank you to Margaret  and Alyson at Hunter Health Centre.

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Responses

Response from Karen Maclure, Service Manager, Service Manager - East Kilbride Locality, South Lanarkshire Health & Social Care Partnership 8 months ago
Karen Maclure
Service Manager, Service Manager - East Kilbride Locality,
South Lanarkshire Health & Social Care Partnership

Submitted on 20/06/2024 at 16:52
Published on Care Opinion at 16:52

Dear Den64

Thank you so much for taking the time to feedback on your visit to the Treatment Rooms in East Kilbride.

I am delighted to hear that we could not only take your bloods but also remove your dressing. Our team of nursing staff have a huge range of skills to support patents.

Margaret & Alyson will be delighted to hear your thanks and I will be sure to let them know

Wishing you continued good health and best wishes

Karen

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