"Awful Practice - Needs Closing Down"

Awful service! My mom has got dementia and has diabetes. They kept canceling her appointments and left her without medication as “review” is needed. She had a toe infection due to their negligence and thanks to Sandwell hospital who had her admitted and treated. The place is a pure joke! Receptionist don't have any idea with patients, no appointments and if you have one they keep canceling it! She had a referral for ger tyroids and again was not followed up by the GP. Thank God I've moved from the area and my mom has a good GP now!