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Truly grateful and the results of the surgery are amazing.

Posted By 900rwife

"Truly grateful and the results of the surgery are amazing."

About: The Ulster Hospital / Emergency Department The Ulster Hospital / Maxillo Facial Outpatient Department The Ulster Hospital / Outpatients The Ulster Hospital / Ward 4C

(as a relative),

Following his accident where he sustained facial fractures his care through ED, outpatient and surgery with Max Fax has been outstanding. 

Mr Gordon and his team including the nursing staff in 4C provided fantastic care.

The pre surgery explanation was excellent following such a bad RTC. The pain relief post surgery was excellent.

My husband and myself are truly grateful and the results of the surgery are amazing. 

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Responses

Response from Michelle McCartan, Interim Lead Nurse, Surgery, South Eastern Health & Social Care Trust 9 months ago
Michelle McCartan
Interim Lead Nurse, Surgery,
South Eastern Health & Social Care Trust

Submitted on 25/06/2024 at 15:26
Published on Care Opinion at 16:10

Dear 900rwife

Thank you for taking the time to write such a lovely compliment. The Max Fax and 4C team put their patients at the centre of all they do and I am glad to hear that your husband received fantastic care and information regarding his surgery. I hope that your husband recovers well.

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Response from Jennifer Nicholson, Lead Nurse - Emergency Care, Emergency Medicine - A&E, South Eastern Health and Social Care Trust 9 months ago
Jennifer Nicholson
Lead Nurse - Emergency Care, Emergency Medicine - A&E,
South Eastern Health and Social Care Trust

Submitted on 25/06/2024 at 17:55
Published on Care Opinion at 17:55

Hi 900rwife

Thank you for taking the time to tell us of you and your husband's experience when attending ED following his accident. It is good to hear that his care was of a high standard and that you are both pleased with the outcome. I do hope he continues to recover and pass on our best wishes.

I will share your lovely comments with the staff who will appreciate them.

Kind Regards

Jenny

Lead Nurse, Emergency Care

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Response from Andrea Cook, Ward Sister 4c, Surgery - Plastic, South Eastern Health & Social Care Trust 9 months ago
Andrea Cook
Ward Sister 4c, Surgery - Plastic,
South Eastern Health & Social Care Trust

Submitted on 25/06/2024 at 21:49
Published on Care Opinion on 26/06/2024 at 07:34

Thank you so much for taking the time to leave this lovely review. It really does mean so much to me and the whole team here on 4c to have such positive feedback. We wish your husband well in his recovery and thankyou once again.

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