Care Opinion

I cannot fault the prompt service

Posted By Gillian572

"I cannot fault the prompt service"

About: General practices in Fife Queen Margaret Hospital / Breast care service Queen Margaret Hospital / Day Surgery Western General Hospital / Radiotherapy

(as a service user),

Last March I noticed a lump on my left breast. No idea how long it had been there. Called GP, said i just wanted to chat with someone as was probably nothing. Female GP arrived next day at home (I'm house bound at present) and within days I was referred to the breast clinic, saw a doctor, had a mamogram, biopsy, further consultation with a doctor and then my future surgeon. I had an op in April at QMH, 9 days of radiotherapy at WGH in May/June and was told I was clear. I cannot fault the prompt service which has probably saved my life. Thank you so much x

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Responses

Response from Chris Cartlidge, Consultant Oncoplastic Breast Surgeon, Breast Service, NHS Fife 2 weeks ago
Chris Cartlidge
Consultant Oncoplastic Breast Surgeon, Breast Service,
NHS Fife

Submitted on 28/06/2024 at 17:37
Published on Care Opinion at 17:37

picture of Chris Cartlidge

Thank you so much for taking the time to post your story. I am glad that it has been a positive experience and wish you all the best for your recovery.

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Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 2 weeks ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife

Submitted on 01/07/2024 at 11:23
Published on Care Opinion at 11:23

picture of Nola Cassidy

Dear Gillian572

Thank you for taking time to share your journey, I'm glad to see that you had a prompt service resulting in a positive experience for you. Your kind word of thanks is very much appreciated and will be shared with the teams. Wishing you well.

Nola and the Day Surgery Team

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Response from Zoe Starrett, Clinical Service Manager , Cancer Services @ Western General Hospital, NHS Lothian 2 weeks ago
Zoe Starrett
Clinical Service Manager , Cancer Services @ Western General Hospital,
NHS Lothian

Submitted on 01/07/2024 at 14:34
Published on Care Opinion at 14:36

Thank you for your lovely feedback on the teams involved with your care. We are pleased to hear that you received prompt treatment and will be sure to pass on your kind message to those involved. Many Thanks Zoe and the Radiotherapy team at WGH

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