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"The doctor took the time to carefully explain the cause"

About: Craigavon Area Hospital / Emergency Department

(as a relative),

My father attended the ED department in Craigavon hospital with chest pain. Following assessment he was diagnosed with a repeat injury to chest muscles following a previous fall.

The doctor took the time to carefully explain the cause and the immediate treatment should this recur. This greatly reassured my father who often has anxiety about his health.

He could easily have been dismissed as over anxious but the time was taken to give him the reassurance he needed.

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Responses

Response from Paul Smyth, Interim Head of Service Emergency Departments, Acute & Emergency Medicine, Southern Health and Social Care Trust 2 days ago
Paul Smyth
Interim Head of Service Emergency Departments, Acute & Emergency Medicine,
Southern Health and Social Care Trust
Submitted on 01/07/2024 at 16:56
Published on Care Opinion at 16:56


Thank you for taking the time to share your feedback on your fathers attendance to Craigavon Hospital emergency department. We will share this with the staff. We hope your father is recovering well

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