Care Opinion

Went above and beyond to make our family comfortable

Posted By Lookbusy

"Went above and beyond to make our family comfortable"

About: North West Cancer Centre / Oncology and Haematology inpatient (Ward 50)

(as a service user),

While staying with my brother in Ward 50, Seamus, an auxiliary member of the team went above and beyond to make our family as comfortable as possible.

Giving us tea/coffee and bringing the best toast in the morning. 
We availed of the family room, which was a godsend. To be able to take time out, take rest and shower was so much appreciated. 
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Responses

Response from Celia Diver-Hall, Interim Lead Nurse, Macmillan Nursing Service Manager, North West Cancer Centre, Western Health and Social Care Trust 3 months ago
Celia Diver-Hall
Interim Lead Nurse, Macmillan Nursing Service Manager, North West Cancer Centre,
Western Health and Social Care Trust

Submitted on 02/07/2024 at 15:34
Published on Care Opinion at 15:34

picture of Celia Diver-Hall

Dear Lookbusy

I am Celia Diver Hall, Lead Nurse/Macmillan Nursing Services Manager at the North West Cancer Centre.

We appreciate you taking the time to write these lovely comments of the Ward 50 nursing staff

I will share your story with the nursing team who will be delighted to hear how Seamus went above and beyond to make your family comfortable

Kind regards

Celia

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