My Mum, who is in her nineties and has hand tremors, has a local authority community alarm service which she pays for. This service is to alert for falls and illness for vulnerable and elderly people.
One morning recently I was with her while she was getting dressed and she accidentally set off the wrist alarm. When the person on duty answered, I apologised and explained it was a mistake. Before they finished the call we heard them say this drives them nuts and another comment I didn't quite catch. If I had not been there to hear this, my Mum would have been very upset and reluctant to call in an actual emergency. I've had to reassure her and convince her that the alarm is sensitive for good reason and she should keep wearing it. I am very annoyed.
"Reluctant to call in an actual emergency"
About: Adult Health Services / Community Alarm Service Adult Health Services Community Alarm Service
Posted by Carer for mum (as ),
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