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"Staff very attentive and caring"

About: Loane House South Tyrone Hospital / Ward 1 (Stroke care)

(as a service user),

I was sent to ward 1 for rehabilitation, after a fall and breaking my hip. 

I was in Loane House for 4 weeks before leaving to go to a nursing home, which I was not looking forward too.

I was very well looked after, staff very attentive and caring.

Excellent food choices from the canteen and nicely presented. Staff always come when I call them.  There is a relaxing atmosphere on the ward, I will miss everyone very much.

They were all so kind and cheerful. A special thanks to Esther who always made me laugh. 

I also just wanted to say that the Dementia Companion (Mary) helped me a lot. She would stay with me when I was scared and missing my family. 

She was friendly and always knew what to say to make me feel better. 

She helped me with my meals, would have showered me and even painted my nails for me.

I am going to miss her. 

I'm in my 90s and had my first experience of reflexology leaving me feeling very good and ready to start my new adventure. 

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Responses

Response from Sinead Morrow, Lead Nurse - Lurgan and South Tyrone Hospital, Adult Community Services, Southern Health and Social Care Trust 3 days ago
Sinead Morrow
Lead Nurse - Lurgan and South Tyrone Hospital, Adult Community Services,
Southern Health and Social Care Trust
Submitted on 03/07/2024 at 15:42
Published on Care Opinion at 15:42


Good afternoon, thank you for taking the time for leaving this lovely feedback.

I am delighted to hear that you felt very well looked after, staff very attentive and caring.

I will share this lovely feedback with all the team, especially Ester and Mary.

Being in hospital can be very daunting, unsettling and noisy so it is good to hear that you found the ward to have a relaxing atmosphere.

I'm glad you enjoyed your meals as nutrition is a very important part of your rehabilitation.

Many Thanks Sinead

Sinead Morrow

Nurse Manager

Non Acute Hospitals

07795271624

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