"Compassionate and genuinely cared about my mum and I"

About: Stracathro Hospital / Pre-Assessment

(as a carer),

My mum attended the clinic for a pre op assessment for proposed hip surgery. 

The staff were absolutely amazing with her, so patient and friendly and professional. They gave her time to answer questions, explained everything to her and gave her the opportunity to ask any questions.

They were compassionate and genuinely cared about my mum and I.  We also had a laugh when we were the staff and they couldn't have done enough. They were truly amazing.

Thank you Caroline, Polly, Kerry and Emma for everything you do x

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Responses

Response from Catherine Ryan, Senior Nurse, Stracathro Pre-Assessment, NHS Tayside 6 days ago
Catherine Ryan
Senior Nurse, Stracathro Pre-Assessment,
NHS Tayside
Submitted on 10/07/2024 at 13:20
Published on Care Opinion at 13:20


Thankyou for your kind words. Our team strives to ensure our patients have a good,informative and efficient journey in Pre-assessment.

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