"Bed Management System"

I feel the bed management system in the RAH has become beyond ridiculous. I have experienced it being unsafe and completely chaotic and undignifying for patients.

I've have several admissions recently where I have been in either MAU/AMU. At one point I was told I was moving ward from AMU/Ward 27. I had surgery 3 days prior and was in pain. I was given no notice, the porter showed up and that was the first I knew and when I got to 27 they never actually had a bed space I was put in a 'floating space' between another patient's bed and a radiator which was on full. I was there for over an hour with my belongings in the bed with me waiting for another patient to be discharged. I could barely move.

They came to take me to CT and my bed couldn't be plugged in to be lowered so I had to climb off the bed which was a complete joke. I witnessed a similar thing happened on a previous admission to another patient who needed to use the bathroom and was beside a window and on a commode with no proper curtain round them it was so degrading.

The porter was apologetic and embarrassed at my situation but it wasn't his job to ensure I had a bed. This is not progress, I feel it it is a disgrace.