Care Opinion

Dealt with in a professional and caring manner

Posted By learningpc86

"Dealt with in a professional and caring manner"

About: Vale of Leven General Hospital / Pre-Operative Assessment clinic

(as the patient),

Had a great experience in preparation for an up coming procedure. Was dealt with in a professional and caring manner from the very start. All the nurses were amazing and despite my anxiety they were exceedingly calming and put my mind at ease. Really helpful. 10/10. Thank you. 

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Responses

Response from Paula Currie, Senior Charge Nurse, Outpatients and Pre-operative Assessment, Vale of Leven, NHS Greater Glasgow and Clyde last week
Paula Currie
Senior Charge Nurse, Outpatients and Pre-operative Assessment, Vale of Leven,
NHS Greater Glasgow and Clyde

Submitted on 04/07/2024 at 17:44
Published on Care Opinion at 17:44

Thank you so much for taking the time out of your day to post your very welcome positive and kind feedback. It is good to hear that the staff put your mind at ease and I will be sure to pass on your kind words to the staff involved in the pre-assessment department.

It is really important to us to receive feedback as it helps us improve if we need to or enjoy praise when we receive it.

Many thanks again

SCN Paula Currie

OPD & POA

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