"Care, craic and conversations"

About: Daisy Hill Hospital / Daisy Paediatric Ward

(as a parent/guardian),

Our daughter was very unwell and was admitted for Iv fluids, pain relief and iv antibiotics.

We can't thank the staff enough for all their care day and night, from domestic, nursing and medical staff throughout. The facilities, cleanliness and support were next to none.

Dr Matthew was very attentive and had a lovely bedside manner with her as this was her first time as an inpatient and was very nervous.

She was very fond of her named Nurse Laura and student nurse Roisin. She will remember them indefinitely for their care, craic and conversations with her. The HCA Ciara was excellent providing some art, craft and play accessories and chatted to her while we grabbed a bite to eat . 

A special thanks to the nurses in Paw Siofra, Lauren and Lisa and Dr Salim for all their attention and care initially in Paw.

Many thanks .

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Responses

Response from Bernie McGibbon, Head of Service, Children and Young People's Directorate, Southern Health and Social Care Trust 2 months ago
Bernie McGibbon
Head of Service, Children and Young People's Directorate,
Southern Health and Social Care Trust
Submitted on 17/07/2024 at 10:51
Published on Care Opinion at 10:51


Hello caelumfm39 thank you so much for taking the time to share your experience and that of your daughter. I am very pleased that you both were kept informed and daughter was engaged and occupied by the team; they will be delighted to read your lovely comments. I am glad the facilities met your needs and I will also share your comments with our domestic services team; they will be so pleased as they take such pride in their work.

I hope your daughter has recovered and is doing well.

Kind regards

Bernie

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Response from Siobhan Clerkin, Support Services Admin, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Services Trust 2 months ago
Siobhan Clerkin
Support Services Admin, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,
Southern Health and Social Services Trust
Submitted on 17/07/2024 at 11:33
Published on Care Opinion at 11:33


Hi

Thank you for posting about your experience in Daisy Hill Hospital.

We do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the cleanliness of the ward to the Domestic Services Team.

Regards

Siobhan

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Response from Siobhan Clerkin, Support Services Admin, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Services Trust 2 months ago
Siobhan Clerkin
Support Services Admin, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,
Southern Health and Social Services Trust
Submitted on 17/07/2024 at 11:33
Published on Care Opinion at 11:33


Hi

Thank you for posting about your experience in Daisy Hill Hospital.

We do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the cleanliness of the ward to the Domestic Services Team.

Regards

Siobhan

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Response from Ciara McEvoy, Health Care Assistant, Daisy Ward, Daisy Hill Hospital, Children and Young People's Directorate, Southern Health and Social Care Trust 2 months ago
Ciara McEvoy
Health Care Assistant, Daisy Ward, Daisy Hill Hospital, Children and Young People's Directorate,
Southern Health and Social Care Trust
Submitted on 22/07/2024 at 02:48
Published on Care Opinion at 08:33


Hi Cealumfm39, I hope you daughter is continuing to improve, thank you for sharing your positive feedback about the Daisy ward, I will pass on your comments to the whole team. I'm delighted you had such a great experience on our ward and were kept well informed and supported throughout you stay.

Kind regards

Ciara

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